Renting a property
Considering renting a property can be a daunting task and the team at ABC, working together as a highly motivated team, aim to make the process of renting from us as easy as ABC.
Having an unrivalled knowledge of all local areas gives us the ability to ensure that you are matched with a property that meets your needs and being located in Ellesmere Port makes our location the perfect nucleus for the areas covered and irrespective of who you speak to when calling us you can expect any member of the team to be able to provide you with information regarding the properties we have available.
From the point of making your first enquiry to your final vacation inspection you will be supported and guided throughout, making renting your home a stress-free experience.
Firstly it is imperative that we ensure that you choose the property that is right for you – both in location, size and price, this will be undertaken by ensuring that the advice you are given is straightforward, clear and informative resulting in what we hope will be a perfect property and tenant match.
Where possible, the properties offered by ABC have video or virtual walkthroughs available for you to view, produced by our staff, therefore giving a true representation of the property.
We explain all our tenancy documents so you have complete clarity about what you’re signing for and if required we will email copies in advance which will include a full inventory, so you have time to read and check prior to signing.
Once you have signed you will be given a comprehensive tenant “Welcome Pack” with How to Rent booklet, reporting a repair guide, deposit guide, check out procedures and much more.
During your tenancy, our team will ensure that any matters arising with the property are dealt with in a timely manner and at the point of your vacation the move out process proceeds without incident.
Here at ABC we know that sometimes tenancies do not always run smoothly and you may not know how to handle a problem you are faced with. Rest assured, our team are here to assist.
Tenants - in an emergency
During out of office hours, call 0151 305 0940 and select the option detailed which will connect you to our out of hours emergency team.
We do ask that this number be used only in an emergency.
Should you smell gas: Call National Gas Emergencies on 0800 111 999
Should there be a leak: Please turn the water off at the stop cock prior to reporting.
If our team is contacted and it is deemed that the matter you have called us about is not an emergency, ABC reserve the right to recover costs for our time and for any contractors called.
Should you have a general repair: click on the icon below and you will be taken to our dedicated repair site.
Should you have an electrical emergency relating to the supply cable to your mains fuse please call 105 to report then call ABC.